iqs Action Management (MM) accesses other iqs modules which may have actions attached to them. This provides you with a central overview and the option to track all actions from Complaints Management, FMEA, audits, Inspection data acquisition and APQP. Furthermore, it allows actions from independent modules to be included, therefore optimizing the organization of your own actions. This way iqs MM automatically supervises all deadlines and creates follow-ups and reminders.
iqs MM enables you to filter across multiple levels, e.g. departments, teams or individual employees. It makes iqs MM the ideal management tool for overviews of optimal control of resources for executing planned actions.
In iqs MM, defined actions cannot be lost. The software gives control over completion statuses and the efficiency of actions via identification analysis – at a glance it is possible to see which actions have been successfully completed, remain open, or are partially completed. iqs MM increases security in your company.
The escalation management automatically informs defined personnel if actions have not been processed, or deadlines exceeded. Actions between customers and suppliers can be exchanged and supervised via iqs QC - Supply Chain.
All employees, including those outside the QM department, can take action quickly on the intranet via the web and edit actions. If the action is related to a Q-process, the respective
context of the action (complaint, audit) can be viewed.
https://www.iqs-caq.com/caq-modules/action-management